Don’t be duped by the Super Bowl ad. Verizon wasn’t there. Last Summer, Verizon admitted to throttling the data of California firefighters amid one of the deadliest fires in history. When the fire department contacted Verizon, they were passed to the billing department to discuss upgrade options and costs. Fire Chief, Anthony Bowden, wrote "This throttling has had a significant impact on our ability to provide emergency services," and "Verizon imposed these limitations despite being informed that throttling was actively impeding County Fire's ability to provide crisis-response and essential emergency services."

All this, and Verizon has the gall to run a Super Bowl ad claiming they were there for first responders. Let's not forget this.
6mo ago
1 Comment
I make things
@Fritzen Completely despicable. From what I recall, it was a screw up on the customer service side. But even still, there were actual human beings who thought it was ok to up-sell a fire department in the middle of a disaster.
6mo ago

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